Here's the thing... I belong to Blockbuster Total Access. You go online, pick movies you like, recieve them in the mail, then mail them back for one monthly price. The reason I chose Blockbuster (as opposed to Netflicks), is that, if I get the urge, I can go to the location, exchange the mail-in movie for one at the store and not have to depend on snail mail before I get a new movie (and I'm all about instant gratification!).
Two weeks ago, I did just this. I traded, in-store, my Before the Devil Knows You're Dead for Charlie Wilson's War. Little did I realize that yard work, baseball games, practices, birthday parties, and "being so tired I could hardly hold my head up" life was going to keep me from watching the movie. I kept the movie one day past due with the silly nieve notion that I would watch it the next day. Then the next, and the next, and the next.
So, I'm a realistic person that can admit defeat. I give up, I wasn't going to watch this movie. Oh yeah, and I recieved a phone call that I would be charged the amount of the movie if not returned by midnight the next day. (And by phone call, I mean a ridiculous automated robot voice calling from (000)000-0000.) I put the movie in the car before we leave for the day's errands and drop the movie off at a Blockbuster along the way. Mind you, not the Blockbuster that I usually use or the one that my account was set up at (which is an hour away!), nonetheless IT WAS RETURNED TO BLOCKBUSTER!
So a half an hour ago, I get a phone call from the robot stalker at (000)000-0000 informing me that my credit card has been charged $23.99 for Charlie Wilson's War !!! I immediately call the Blockbuster that I returned it to, to complain. My name is not in their files, huh? Apparently, all Blockbusters do not use the same computer system, huh? I returned it to the wrong one and am not getting credit for having returned it, huh??? While the managers at my Blockbuster are resolving this issue for me, I ask you, did anyone else know this???